Services should be person centred and outcome focused, delivering care through a strength-based approach, building upon people’s relationships and wider social networks as well as increasing community connections.
Early intervention and prevention will reduce avoidable health inequalities, particularly when the council, care providers and the voluntary community and faith sector work in partnership with local people to build on local strengths and community assets.
People need to have choice and control over how their care and support is provided. Therefore, delivery models will be flexible, enabling services to respond quickly and meet short term demand.
Care will be provided within the community wherever possible, reducing reliance on traditional or more institutional forms of care.
Unnecessary hospital admissions will be reduced by developing services and service pathways to give more people effective and low-level support following hospital discharge. Key to this will be working with providers to develop ‘home first’ and ‘discharge to assess’ pathways which can operate seven days per week.
Current gaps in the market will be addressed including services for people with complex needs and those facing multiple disadvantages.
Care provision needs to be focused on reducing inequalities, promoting fairness and opportunity for all and supporting our most vulnerable residents.
Delivering social value is a key part of all services commissioned by the council so that procurement not only raises quality standards for customers but delivers additional value to the wider community.
For more information read: WSCC Social Value Framework