Market insight including supply and demand analysis, identified gaps in provision, and required locations for care and support at home.
Links with public health and communities enabling important connections with services that offer preventative solutions for people in the community.
Commissioning, contracts, and brokerage expertise to source packages of care that meet needs, and to broker care arrangements with care and support at home providers.
Developed relationships and joint working with the NHS regarding commissioning of care for people coming out of hospital, or to avoid a hospital admission.
Commitment to annually review the rates paid for packages of care commissioned by WSCC on behalf of residents.
Support with quality assurance and service improvement through the Quality Assurance and Market Support team, contract monitoring and management visits, forums and learning and development offers.
Communications on important health and social care announcements and developments.
Clear commissioning intentions and a new 2024 Care and Support at Home Framework with opportunities for new market entrants and for commissioning rounds of service as required.
Links to commissioned technology provision and mechanisms for encouraging technology developments in care and support at home.
Market development opportunities and engagement with home care providers through forums, the Quality Assurance and Market Support team, contract monitoring and management visits, and wider meetings and forums.
