Aims and Objectives of Care and Support At Home in West Sussex

Care and support at home services support WSCC’s aims to ensure that:

• West Sussex is a good place to grow old.
• People feel safe and secure.
• People have opportunities to thrive.
• People are healthy and well.
• People feel part of their community.

WSCC’s Adult Social Care Strategy – The life you want to lead, noted that there are still relatively high numbers of people living in residential care, and that we can do more to help people live in their own homes. Therefore, the aim is to ensure services and solutions are in place to support more people at home. Care and support at home services will be one important way of enabling this to happen.

WSCC would like care and support at home services to focus on delivering these outcomes:

• Ensuring sufficient capacity across the county, including in rural areas.
• Maintaining stability and enabling growth in the market to meet future demand for services.
• Supporting people who are living at home to be as independent as possible in undertaking daily functions through an enabling approach to delivering care that will improve outcomes for people and their unpaid carer (where an unpaid carer is present).
• Deliver services that are personalised and tailored to each person and focused on people’s strengths and abilities.
• Supporting opportunities to work closely with the NHS and local voluntary and community sector services to provide a holistic approach to supporting people with the right services at the right time.
• Work proactively with technology enabled care, equipment and local community based services, to enhance levels of independence for people.
• Provide services that are focused on keeping people safe from harm whilst also enabling positive risk taking and choice.
• Prevent unnecessary admission to hospital whilst also supporting swift and effective discharges from hospitals.
• Be focused on continuous improvement and lessons learned to ensure good quality services focused on the wellbeing and outcomes of people.
• Provide information to self-funders to enable them to make good, informed choices about their care.
• Provide inclusive and accessible services to people with protected characteristics and which meet cultural needs. Information from CQC is available on the accessible information standard and examples of culturally appropriate care.
• Provide services and solutions which meet increasing complexity of need and work with partners, commissioners and the Quality Assurance and Market Support team to plan and deliver quality solutions for people with a range of needs.