To maintain and grow care and support at home as a key service and solution for people with personal care needs and to support people to meet their outcomes in their own home where possible.
To work alongside the NHS and with our care and support at home provider market to support people to return home from hospital and to avoid an admission to hospital services by investing in the provision of care and support at home.
To work with providers to focus on people’s strengths, and the outcomes they want to achieve, and to have an enablement approach to support independence at whatever level a person can achieve.
To ensure that care and support at home solutions are available across the county to meet current and anticipated future levels of need for care.
To support providers to maintain sustainable business offers, to ensure a strong market of quality services.
To develop new approaches and alternative community-based models of care and support at home, such as micro enterprises and personal assistants in partnership with Public Health and other partners.
To develop more innovative approaches to the use of technology-enabled care (TEC) in care and support at home and support the care market to adopt more digital and technology enabled solutions to enhance the service offer and improve the quality and safety of care.
To consider the positive social, ethical, and environmental impact of care and support at home and WSCC’s commitment to sustainability of this sector and its workforce.
To embed a new contractual framework for care and support at home services, maintain and continually develop the quality of care and support at home services through support, contract monitoring, and good relationship management with the market; and to ensure timely payments to providers of care and support at home, where commissioned through WSCC.
To ensure that the protected characteristics of residents requiring care and support at home solutions and services are understood and met.
