- Our multi-agency Safeguarding Adults Board
- Our Safeguarding Adults Hub which provides a consistent approach to referrals and Section 42 decision making
- Our system response to provider issues and service failure
Ensuring safety within the system
Keeping the people we support safe is our biggest priority. Our governance, systems and processes ensure our safeguarding responsibilities under the Care Act are fulfilled and that people feel safe with the care they receive. This was particularly clear in the co-design work to develop our Adult Social Care Strategy, and features prominently in the document. 76% of staff surveyed agreed that Adults' Services works with people to understand what being safe means to them and works with its partners to develop the best way to achieve this. ASCOF 2022/23 data puts West Sussex broadly in line with the England average for people who use services who say they have made them feel safe and secure, with a figure of 85.7% (England average 87.1%). The service concentrates on improving people’s lives while protecting their right to live in safety, free from bullying, harassment, abuse, discrimination, avoidable harm and neglect. We make sure we share concerns quickly and appropriately.
- Continued working with partners and other agencies to understand their use of the correct pathway for safeguarding referrals/requests for assessment
- Making further progress in improving the experience for those transitioning from Children's to Adults' Services
- Embedding customer feedback into formal safeguarding processes
Safe Pathways, Transitions and Systems
“We work with people and our partners to establish and maintain safe systems of care, in which safety is managed, monitored and assured. We ensure continuity of care including when people move between different services”.
Key Activity (2023-24)
