Contacting us

Customer Relations Team

The quickest and easiest way to log your comment, compliment or complaint is online
at: www.westsussex.gov.uk/complaints

If you can't go online:

• Write to: Customer Relations Team, County Hall, Chichester, West Sussex, PO19 1RQ
• Phone: 01243 777100
• Relay UK: 18001 01243 777100 (for deaf callers from a textphone or the NGT Lite
app downloaded onto a computer, tablet or smartphone)

Local Government and Social Care Ombudsman 

Our procedure in this leaflet does not affect your rights to contact the
Ombudsman at any time. You can contact them at:

• Website: www.lgo.org.uk/making-a-complaint
• Phone: 0300 061 0614
• Address: PO Box 4771, Coventry, CV4 0EH