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  • 5,053 people newly assessed during the year (6,222 in 2022-23)
  • 15,060 people received a service provided or commissioned by Adults’ (16,101 in 2022-23)
  • 9,033 people supported to live at home with services provided or commissioned by Adults’ Services. This excludes people receiving a direct payment. (10,124 in 2022-23)
  • 6,760 people used a personal budget to self-manage the community-based services they received. (7,443 in 2022-23).
  • 1,576 people used direct payments to self-manage their personal budget. (1,675 in 2022-23).
  • 4,451 people supported in residential and nursing placements within and outside the county (4,302 in 2022-23).
  • 2,133 adult safeguarding concerns raised. (1,791 in 2022-23).
  • 10,050 carers received a range of interventions through Adults’ Services, from information, advice, through to assessment and direct support. (7,343 in 2022-23)
  • 2,084 new installations of technology-enabled care. (1,892 in 2022-23).
  • 2,258 people with a learning disability provided with social care support. (2,324 in 2022-23)

Looking ahead and what's happening now

Waiting times for assessment, services, and reviews, mirror the national position. We have introduced a risk-based rating approach to ensure people with urgent needs receive timely assessment and support. The performance figures are updated quarterly and published on our website.

Last updated: 16 January 2025